Privacy Policy for Etech Global Solution (EGS)

At Etech Global Solution (EGS), we are dedicated to protecting your privacy and ensuring the secure handling of your personal data in compliance with applicable laws, including the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL). This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with us.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, job title, and organization.
• Business Information: Details related to your organization, such as industry and size.
• Usage Data: Information about how you interact with our website, emails, and training materials.
• Payment Information: Securely collected through trusted third-party payment processors when you purchase our services.

How We Use Your Information

We use your information to:

• Deliver and manage our training programs and webinars.
• Respond to inquiries and provide customer support.
• Send updates, event invitations, and marketing communications (with your consent).
• Enhance our services through analytics and feedback.
• Fulfill legal obligations as required under UAE law.

Data Privacy and Security as per UAE Law

As per the UAE Personal Data Protection Law (PDPL), we ensure that:

• Your data is processed lawfully, fairly, and transparently.
• Collection is limited to the intended purpose.
• Sensitive data is handled with enhanced security protocols.
• Your data is stored securely within the UAE or transferred in compliance with cross-border rules.
• Your rights to access, correct, and delete your personal data are respected.

We implement stringent security measures, including encryption and access controls, to protect your data from unauthorized access, alteration, or loss.

Sharing and Retention of Your Data

• Third Parties: Data is shared only with trusted service providers (e.g., email platforms, payment processors) essential for delivering our services.
• Retention: Data is retained only as long as necessary to meet the purposes outlined in this policy or as required by UAE law.

Your Rights

Under UAE law, you have the right to:

• Access your personal data.
• Correct or update your information.
• Withdraw consent for marketing communications.
• Request deletion of your data (subject to legal requirements).

To exercise these rights, contact us at the details provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website to enhance your browsing experience and gather analytical data. You can manage your preferences through your browser settings.

Updates to This Privacy Policy

We may periodically update this policy to reflect changes in our practices or UAE regulations. Updates will be published on our website with the revised effective date.

Contact Us

For questions about this Privacy Policy or to exercise your data privacy rights, please contact us:

Etech Global Solution (EGS)
Email: Training@etechglobalsolution.com